PRIVACY POLICY 

Privacy Policy

ilanga (PTY) Ltd, trading as Ilanga Information Systems, values the importance of protecting your personal information and as such subscribes to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002, that governs your right to privacy of your personally identifiable information. 

This Privacy Policy relates to the collection and use of personal information supplied by you through your use of any of our service channels and such policy therefore governs the way your personal information will be dealt with. 

ilanga Services

By contacting us and using any of our software services (hereafter referred to as ‘the software’) you consent that we may send you promotional material or details which we think may be of interest to you and that we may contact you to provide a quotation. 

We will only use the personal information obtained through the use of our software, for the purpose for which it was collected subject to the terms and conditions relating to the software. 

Personal Information

ilanga defines personal information as all information specific to yourself that is provided to us via our website or any other channel. This includes but is not limited to personal information that is provided to us during our business, while obtaining an online quotation, using our software, electronic communications such as email, and telephonic and personal interactions. 

This includes but is not limited to the following personal information that you may provide to us when using any online platform, website or application: 

  • Your name & surname 
  • RSA Identity number & date of birth
  • Contact details
  • Email address 

 

We collect information to provide you with quotations and an adequate solution. 

ilanga has the highest regard for the privacy of its customers and will use personal information only to the extent required in the normal course of business and to provide the services agreed upon. ILANGA will also use this information to positively identify you when you contact us. 

Protection of Information

We value the information that you choose to provide us and will take reasonable steps to protect your personal information from loss, misuse, or unauthorised use and/or alteration. The information we collect concerning our customers is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information. 

You must always keep your personal information and any account numbers or software login details secret and ensure that you do not disclose them to anyone. 

Should you at any time feel that you no longer wish to be contacted by us, you should advise us to that effect in writing. We retain all data that is required for us to discharge our business activities for an indefinite period for historical, statistical and research purposes. We have established appropriate safeguards against the records being used for any other purposes. 

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Please ensure that you have read and understood the terms and conditions of this Privacy Policy before you provide us with your personal information. 

We reserve the right in our sole discretion to amend this Privacy Policy from time to time. Save as expressly provided to the contrary in this Privacy Policy, the amended version of the Privacy Policy shall supersede and replace all previous versions thereof. 

Sharing of Information

ilanga does not and will not sell or provide personal information to third parties for independent use. We may, however, share personal information with our business partners if that information is required to provide the product or service you have requested. However, our business partners will adhere to using your information only as directed by ilanga. 

The following list includes but is not limited to some of the instances where we disclose the personal information obtained from you:

 

  • When any regulatory authority for the various financial sectors requests same; 
  • To comply with any regulation passed under relevant legislation, or any legal process; 
  • To enforce and protect our rights and property (including intellectual property) and/or where we have a legitimate interest to do so; 
  • When you have expressly authorised us to do so; or 
  • If we undergo a change in ownership.
Use of The Website & Disclaimer

By using this Website you acknowledge and agree to this disclaimer. 

Use of this Website and the related services shall be governed by and construed in all respects in accordance with the laws of South Africa, and subject to the exclusive jurisdiction of the South African courts. 

Use of this website or the information and services available on this website is at the user’s own risk. Notwithstanding the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, ILANGA accepts no liability whatsoever relating to any loss, expense, claim or damage, whether direct, indirect or consequential, arising from the information on this website, your use of this website or any actions or transactions resulting therefrom, even if ILANGA has been advised of the possibility of such loss, expense, claim or damages. 

ilanga makes no representation or warranty, whether express or implied, as to the operation, integrity, availability or functionality of this website or as to the accuracy, completeness or reliability of any information obtained from this Website. 

ilanga also makes no warranty or representation, whether express or implied, that the information or files available on this website are free of viruses, destructive materials or any other data or code which can corrupt, compromise or jeopardise the operation or content of a computer system, computer network or your hardware or software. You accept all risks associated with the existence of such viruses, destructive materials or any other data or code which can corrupt, compromise or jeopardise the operation or content of a computer system, computer network or your hardware or software. 

ilanga accepts no responsibility for any errors or omissions on this website. ilanga may, in its sole discretion, at any time, suspend or terminate the operation of this website or any of the services provided in terms of this website, without prior notice. 

Notwithstanding the fact that this website may refer to and/or provide links to other websites, your use of such other websites is entirely at your own risk and ilanga is not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such other websites. ilanga also does not endorse, warrant, or make any representations about the content, products, services, security or reliability of such other websites. 

All rights reserved. 

Founded in 2007, ilanga is a leading system provider to the short-term insurance industry.

Contact

info@ilanga-is.co.za
011 467 8847
21 Alexander Avenue Fourways
South Africa, 2191
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